Acer USA Customer Care Service Contact Details

Acer USA is a part of the part of multinational electronics and gadgets company Acer Inc. It is an Taiwan based company. The basic function of the company is manufacturing and dealing of products like laptops, mobile phones, monitors etc. Few of the biggest franchise of this company are Acer Ultrabook, Acer Aspire, Acer Cloud Mobile, Acer Predator, Acer Extensa etc.

The list of the kinds of products which Acer actually manufacture are listed below. All these products are available in USA market by Acer Inc.

  • Acer Tablets
  • Acer Netbooks
  • Acer Notebooks
  • Acer Desktops / PC’s / Workstations
  • Acer Monitors
  • Acer Storages
  • Acer Servers
  • Acer Smartphones
  • Acer Laptops
  • Acer Revo’s
Acer Company Logo

Acer Company Logo

Acer USA Customer Care Service Contact Details

Are you a product user of Acer and want to contact the Acer customer care department. It can be used for all kind of inquires related various kind of products.

Acer USA Toll Free Helpline / Hotline Number – 1-800-571-2237

This number is available for the support of the product users of Acer. You can ask any kind of technical queries, product related questions, feedback, reviews, complaints and suggestions too. The number is totally toll free for the USA callers.

Acer USA Media Direct Hotline Number – 949-4717040

Media agencies and officials can contact the by using the above hotline number. By using it they can find the concerned department representative for their help.

Acer USA (America) Head Office Contact Details

If you are interested in contact the Acer USA headquarters. Then you can follow the below mentioned contact information of San Jose based head office of the company. The information includes the full address with pin number, telephone number, fax number and official website too.

Address : Acer America Corporation, 333 West San Carlos Street, Suite 1500, San Jose, CA 95110, USA

Phone Number : 408-5337700

Fax Number : 408-5334555 (General Inquiries), 408-5334574 (Sales Department)

Official Website :

Important Links

Direct Support –
This page can be visited for asking questions through mail, fixing problems, support forums, faq’s, Acer software and driver downloads, warranty and guarantee related information etc.

Online Support –
To get the support online related to various products of Acer brand you can follow the above URL.

Commercial Inquiries –
This page can be used for commercial, sales, marketing, retailing, reselling etc. related queries.

Global Support –
For global support information including the USA too. You can visit the above mentioned page.

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Comments (3)

  1. Nay Myo Htike

    Dear Sir/Madam,

    Greeting From Myanmar!

    My name is Nay Myo Htike, from Kinetic Myanmar Technology Co.,Ltd
    which is one of the leading Telecommunication (Turnkey) Solution
    Service Provider in Myanmar.

    According to upcoming SIM card launching ( millions in number) this
    month, there will be a great opportunity for low end handset market
    with reasonable price.

    We, at KINETIC, are focusing for this market and so, are interested to
    cooperate with Acer as an authorized partner in Myanmar.

    I, therefore, would like to know how to deal with you (Acer) and what
    necessities do we need to work with you.

    As well, may I know if Acer is currently dealing with local
    distributor(s) in Myanmar?

    Awaiting for your kind feedback.

    Kind Regards,
    Nay Myo Htike
    Business Development Manager
    Kinetic Myanmar Technology Co.,Ltd
    T : +95 1 214183
    M : +95 9 44000 4477

    • Dear Sir

      this message is from Niger by Abdouramane manager of Acer company
      in Niger I am very very very happy to meet your company on line just i need your send
      all your model because we need make some for oder for Acer in this years
      thank you so much i am with your information

      Best greet you



      Address: Niger 002, No.540, People’s West Road , zabarkan district, Niamey City ,

      Tel: +227 94 94 59 92

      Fax:00227 540 303

      Mobile: +22796298447



      Skype: abdouramane11

  2. Karl Ike

    OK, it’s official. I am heading back to the USA for a while and HIGH on my bucket list is to sue ACER. If you have a problem with ACER crappy products, I would like to add you to the list. Simply send me your name, email address, product info such as model, serial number, cost and a short story of your problems? Send them to as the more complaints for the judge, all the better. I’ll see if I can collect some money for ya.

    If you live in the USA, I have some recommendations for you that are fast simple and free or very cheap. First, file a complaint with the Federal Trade Commission at It’s fast, simple and free and with enough complaints, the FTC will shut them down in the USA.

    Then write up your complaints on ACER crappy products. A simple few paragraphs based on personal experience and post them on ACER Face Book pages worldwide and you literally can go around the world in a very short time. And is’ FREE. I do it daily for years.

    You can also post your complaints worldwide on electronic vendor websites on Face Book or go directly to their website. Vendors like Best Buy, Target, Walmart, Radio Shack, Target, Sam’s Club, Fry’s Electronics, etc. I have been doing this for years and see an increase in the complaints posted and their sales have dropped dramatically since 2012, when I started. JOIN IN!!!

    You can also complain to the Better Business Bureau in your state and there are thousands of complaints in every state as to their crappy products, lack of warranty, lack of customer service. This also free as well as other websites like Run a net search for ACER complaints and these will come up.

    You can also call Jennifer at ACER Corporate Customer Care (like they actually care) and she probably won’t answer but you can leave a message and feel free to yell and swear. LOL The number is 254.298.4402 or FAX them at 408.533.4574 and overload their system.

    You can also file your own small claims lawsuit in small claims court and most cities have them. It’s easy and fast but does cost. Probably well under $100. I f you choose this option, please contact me at to explain the process and coordinate the time. This is important as lawyers are not allowed in small claims court and if we file 1000 lawsuits across the USA, they need to have 1000 ACER employee in every court. If they don’t, you automatically win by default. You can also combine you lawsuit with other that have been damaged by ACERS crappy products. Check with your local Better Business Bureau for other pissed off consumers.

    ROCK ON!!!!!!!!!

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